IT operations

Yihua Intelligent — engineering every project with care, building satisfied customer quality.

Leave networks, servers and data to people who do it professionally — remote response plus on-site support, so office systems fail less and someone is there when they do.

IT operations and technical support
7x24Remote + on-site response
06 · IT Operations

System stability is money saved

Outsourced IT operations for small and medium businesses and project sites: day-to-day network and endpoint maintenance, server and storage inspection, data backup and disaster recovery, and security baseline work — supported by regular inspection reports that turn firefighting into fire prevention.

Brand support: IT infrastructure is built, documented and operated on the same basis as the ELV systems, and managed in coordination with the KNX smart systems in the building.

  • Network and endpoint operations

    Fault handling, optimisation and asset management for local networks, Wi-Fi and office endpoints.

  • Servers, storage and backup

    Server and NAS inspection, RAID and backup policy configuration, with the restore procedure rehearsed regularly.

  • Security baseline and inspection

    Account permissions, patch updates and anti-malware baselines, with a monthly inspection report.

  • Service Mode

    How we serve

    Take it as needed, or package it with the ELV works — delivery and operations stay with one team, so nobody argues about responsibility.

    Remote support

    Immediate response by phone or remote tool for everyday faults and configuration changes, all logged and traceable.

    Scheduled on-site inspection

    Weekly or monthly visits to equipment rooms and ELV rooms, checking cabling, temperature, humidity and device condition.

    Specialist projects

    Network rebuilds, equipment room moves and storage expansion — quoted and delivered separately.

    Tell us about your project

    Send us the space, the function and the outcome you need. We reply with an approach, a system outline and a clear quotation.